Seasons Greetings! There’s something I’ve been meaning to ask you, and it has gone overlooked and ignored for far too long. Why does Starbucks have the worst employees ever?? They’re forgetful (I’ve often received the wrong order, or just never received my orderer at all because a Starbucks employee “forgot” it.), and they’re slow as sh*t. In fact, they’re slower than the awful people who work at Duane Reade. I’m not an everyday Starbucks drinker, but when I’m in the mood for over-priced dessert-like coffee, then to Starbucks I go. And when I do, I don’t expect to wait longer than 5 minutes - tops! - for my drink.
Today I went into one of my neighborhood Starbucks’ and thought it might be delicious to treat myself to a non-fat peppermint mocha. So I did. And then I proceeded to wait 10 entire minutes (I timed it) for my drink. There was a group of four ahead of me. Three of them has their drink and the barista was telling her fellow employee, who was making fun of her for being slow (but yet, not helping her), that the fourth was on the way. But that drink took her five minutes (again, I timed it) to make this drink. It was HOT APPLE CIDER. Essentially, it’s apple juice put in the microwave for two minutes. Not hard.
Once that difficult drink was finally complete, this barista proceeded to make the drink of the girl who ordered afterme. Please tell me you see the injustice of it all. I’m a busy gal with places to go and people to see and as entertaining as your barista’s incompetence is to watch, I simply do not have the time.
What’s worst of all is that when I finally did get my drink, it was luke-warm. But I didn’t have the energy, or patience, to pick a fight about it. And the very last thing I wanted to do was wait another 10 minutesfor the clueless barista to try and make me another drink that was actually hot.
Starbucks employees do not have difficult jobs. I know this because I see the employees laughing, and standing around and being slow. If I could do this job and still make the salary I make in my current job, I would do it in a heartbeat.
Look, the bottom line is, I’m not asking for a lot this Christmas, but I do ask that when you see me in your store, please, for the love of God, don’t f*ck up my order and hurry the hell up!
Thanks for your cooperation and Happy Holidays!
- SG
November 23rd, 2009 at 8:30 am
ya know…i usually get right in and out when i stop at Starbucks…but two weeks ago, when i was in a hurry (of course), they friggin took FOREVER. very annoying.
November 24th, 2009 at 6:55 am
I never go to Starbucks but my friend gave me a gift card, so I went yesterday on my way to work. It…took…forever…to get me a bagel with cream cheese, and a tall black coffee. NOT HARD. And yes, the employees were chatting and laughing all the way. I’m sure they were college kids, being that Loyola University is in my neighborhood…but come one!! Places to go, people to see, as you said!
November 24th, 2009 at 7:04 pm
i was in starbucks once and they forgot to make my drink. so i was being patient like i am, and i swear i was just about to say something when my date asked the barista dude what happened to her date’s coffee…yeah, i didn’t get a second date after that. thanks a lot, starbucks.